At www.lunaoart.shop, we prioritize your privacy as much as you value the artistry in our collections. Whether you're exploring our structured shoulder bags or delicate slingback flats, we ensure your personal data is handled with the same care and precision as our designs. This policy outlines how we collect, use, and protect your information to maintain transparency and trust.

We gather two types of data: automated and voluntary. Automated data includes your IP address, browser type, and device identifiers, which help optimize your browsing experience. When you make a purchase or create an account, you may provide details like your email, shipping address, or payment information—all encrypted and stored securely.

Your data fuels our ability to deliver seamless services. From processing orders for our layered-chain handbags to personalizing recommendations (like suggesting matching crystal brooches or rope wedges), we use insights to refine your experience. We also analyze trends to improve our inventory—think flowy tiered skirts or mini box bags—and communicate updates via email, always with your consent.

Cookies help us remember your preferences, such as your cart items or favored ankle-strap flats. Functional cookies ensure smooth checkout processes, while analytical ones (like Google Analytics) track broader trends—say, the popularity of wrap tops versus tank blouses. You can manage cookie settings in your browser, though disabling them may limit features like one-click reorders.

We employ industry-standard protocols, including SSL encryption and regular security audits, to safeguard your details. Access to sensitive data (like credit card numbers) is restricted to authorized personnel only. While no system is 100% breach-proof, we continuously update our defenses to outpace emerging threats.

Trusted partners assist in operations: payment processors handle transactions, logistics providers ship your barrel totes, and marketing platforms deliver tailored ads (e.g., for bead anklets or choker necklaces). These parties adhere to strict confidentiality agreements and never retain data beyond necessary periods.

You retain control over your data. Request access, corrections, or deletion of your account details anytime. For inquiries or to exercise these rights, email us at [email protected]. We respond within 14 business days and never discriminate against privacy-focused requests.