At LUNAOART, we take pride in delivering your carefully curated fashion and accessories with precision and care. Our team processes orders swiftly to ensure your items—whether they are elegant handbags, delicate jewelry, or seasonal wardrobe staples—reach you in pristine condition. All shipments are securely packaged to protect your purchase during transit.

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery times vary based on your location and selected shipping method. Please note that unforeseen circumstances such as weather disruptions or carrier delays may occasionally extend delivery windows.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Table Rate Shipping (5-10 Business Days): Applies to orders of $60 or more.

We currently ship to most countries worldwide, including the United States, Canada, European Union nations, and select regions in Asia and Oceania. Due to legal restrictions or logistical limitations, some areas may be excluded. During checkout, you’ll see if we deliver to your location. For specific inquiries, contact [email protected].

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s journey. For convenience, you can also check your order status by logging into your account on our website.

While we strive for timely deliveries, occasional delays may occur due to carrier issues or customs clearance. If your shipment is significantly overdue or marked as delivered but not received, please contact us at [email protected] within 30 days of shipment. We’ll collaborate with the carrier to resolve the issue promptly.

International orders may be subject to customs fees, import taxes, or other charges imposed by your local authorities. These fees are the customer’s responsibility and are not included in the order total. We recommend checking your country’s regulations before placing an order to avoid unexpected costs. Unfortunately, we cannot estimate or reimburse these charges.